Help Center
Guides and answers for Descreened. Can't find what you need? Chat with us.
Getting started
Unlocking
- Unlock methods: choose what it takes to unlock
To open a locked app or site, you complete your unlock method. Pick it on the Restrict tab, under Unlock Method.
- Emergency Unlock: 3 escapes every 30 days
Emergency Unlock opens all your apps and sites for 15 minutes — no challenge needed. You get 3 every 30 days, so use them wisely.
- Health access, health goals, and the Health tab
Descreened reads Apple Health data for two things: the Health Goal unlock method and the Health tab. It only reads — it never writes to Health, and your health data never leaves your device.
Blocking & schedules
- Strict Mode: no unlocking early
With Strict Mode on, schedule blocks and daily-limit hits both hold until they naturally reset — an Emergency Unlock is the only override. With it off, you can pass an unlock challenge to keep going…
- Schedules: choose when blocking applies
A schedule sets when a group, app, or site is locked versus unlocked. Every item uses one of two built-in schedules or a custom one you create.
- Daily Limits: cap your time per day
A Daily Limit locks an app, site, or group after a set number of minutes of use each day. Usage counts from midnight to midnight and resets at midnight.
- Why some changes wait until midnight
Any change that makes Descreened stricter applies instantly. Any change that loosens today's restrictions needs to be earned by completing your current unlock challenge. Otherwise, the change is not…
- Apps aren't blocking? Try these fixes
If a locked app opens without a shield, the cause is almost always one of four things. Work through this list in order.
Sites & Safari
- Site blocking: how it works and how to fix it
Descreened blocks sites in every browser — Safari, Chrome, Brave, and in-app web views — using iOS's built-in content filtering. There's no VPN, and a blocked site shows Apple's own restriction page.…
- Set up the Safari extension
The Safari extension tracks your time on each site to count toward your daily limits. It also catches tabs you already have open that become locked. Site blocking itself works in every browser either…
- Safari extension switches grayed out?
While you have blocked sites, iOS locks the Safari extension switches for every app on your phone — not just Descreened's. That's how iOS treats any active web filter. The fix is a short pause of…
Billing
- Your subscription: trial, price, and canceling
Descreened is a subscription: a 3-day free trial, then $1.99 per month in the US. The exact price shows in your local currency on Apple's purchase sheet before you confirm. It auto-renews monthly…
- Request a refund
All Descreened purchases are billed by Apple, so refund requests go through Apple — not through us.